Privacy Policy

Personal Information:

• Email address for account creation and communication
• Payment information processed securely through third-party providers
• Username and password for account access
• Contact information when you reach out to customer support
• Device information and IP address for service delivery

Usage Information:

• Viewing preferences and watch history
• Device types and operating systems used
• Connection logs and streaming quality metrics
• Feature usage and interaction patterns
• Geographic location for content licensing compliance

We use your information to:

• Provide and maintain our IPTV streaming service
• Process payments and manage your subscription
• Improve service quality and user experience
• Provide customer support and respond to inquiries
• Send important service updates and notifications
• Comply with legal requirements and content licensing
• Prevent fraud and unauthorized access

Our Security Practices:

• SSL/TLS encryption for all data transmission
• Secure data centers with 24/7 monitoring
• Regular security updates and vulnerability assessments
• Access controls and employee training on data protection
• Secure payment processing through certified providers

We DO NOT sell your personal information. We may share data only in these limited circumstances:

• With trusted service providers who help us operate our service
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent
• In case of business transfer or merger (with prior notice)

You have the right to:

• Access your personal information we have collected
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability in a structured format
• Withdraw consent for data processing
• File a complaint with data protection authorities

We use cookies and similar technologies for:

• Essential service functionality and user authentication
• Remembering your preferences and settings
• Analyzing service usage and performance
• Improving user experience and content recommendations

You can control cookie settings through your browser preferences.

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Account data is typically retained for 3 years after account closure, unless earlier deletion is requested or required by law.

We work with trusted partners:

• Payment processors (PayPal, Stripe, etc.)
• Content delivery networks for streaming
• Analytics services for service improvement
• Customer support platforms

These partners have their own privacy policies and are required to protect your information according to applicable laws.

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Appropriate safeguards and security measures
• Compliance with applicable data protection laws

We may update this Privacy Policy from time to time. When we do:

• We will notify you of significant changes via email
• The updated policy will be posted on our website
• Changes take effect 30 days after notification
• Continued use of our service constitutes acceptance